Privacy Policy

Bookmycab Car Rental built the Book2Ride Driver app as a Free app. This SERVICE is provided by Bookmycab Car Rental at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Book2Ride Driver App unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Contacts, location . The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

TERMS & CONDITIONS

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Bookmycab Car Rental.

Bookmycab Car Rental is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The Book2Ride Driver app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Book2Ride Driver app won’t work properly or at all.

The app does use third party services that declare their own Terms and Conditions.

Link to Terms and Conditions of third party service providers used by the app

You should be aware that there are certain things that Bookmycab Car Rental will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Bookmycab Car Rental cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, Bookmycab Car Rental cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Bookmycab Car Rental cannot accept responsibility.

With respect to Bookmycab Car Rental’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Bookmycab Car Rental accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android – the requirements for system(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Bookmycab Car Rental does not promise that it will always update the app so that it is relevant to you and/or works with the Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Book2Ride'S RESPONSIBILITIES INCLUDE:

Booking a valid cab and issuing a valid ticket (a ticket that will be accepted by the Taxi or Auto-Rickshaw operator) for its' network

Providing refund and support in the event of cancellation

Providing customer support and information in case of any delays / inconvenience

Book2Ride'S RESPONSIBILITIES DO NOT INCLUDE:

The Taxi operator’s not departing / reaching on time.

The Taxi employees being rude.

The Taxi operator’s seats etc. not being up to the customer’s expectation.

The Taxi operator canceling the trip due to unavoidable reasons.

The baggage of the customer getting lost / stolen / damaged.

The Taxi operator chooses a long route

The Taxi operator changing a booked cab at the last minute.

The customer waiting at the wrong boarding point (please call the Taxi

Driver to find out the exact boarding point if you are not a regular traveler)

The Taxi operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take customers to the Taxi departure point.

QUOTES AND PAYMENT

The customer shall pay the sum of the following: The fare as per taxi meter or as per fixed fare agreed, whichever applicable, The toll charges will be payable by customer as applicable, only when crossing the toll post, Parking charges (where applicable), Additional night surcharge (where applicable) and Rs 100 is charged if the trip is cancelled within 45mins of pickup time by customer.

Any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the taxi services.

VARIATIONS

The Customer agrees and acknowledges that the use of the services offered by Book2Ride.com is at the sole risk of the Customer and that Book2Ride.com disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law.

Without prejudice to the above, Book2Ride.com makes no representation or warranty that:

the service will meet your requirements,

the service will be uninterrupted, timely, secure, or error-free.

Book2Ride.com shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at www.Book2Ride.com or on the date that Book2Ride.com may indicate that such addition, variation or amendment is to come into effect.

LIABILITY

Book2Ride.com shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the use of taxi service offered by Book2Ride.com or due to the failure of Book2Ride.com to provide services to the Customer for any reason whatsoever including but not limited to the Customer’s non-compliance with the services’ recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of Book2Ride.com or any person or any organization involved in the above mentioned systems.

Without prejudice to the above, Book2Ride.com shall not be liable for any direct or indirect loss or damage which may be suffered by the Customer as a result of any failure by Book2Ride.com to provide a taxi to the Customer within any stipulated time even if Book2Ride.com has agreed to so provide the taxi or even if the Customer has advised Book2Ride.com of the possibility that any such loss or damage would result if the taxi is not provided at all or within the stipulated time.

Customer shall indemnify Book2Ride.com from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnify basis) claims, demands, actions and proceedings which Book2Ride.com may incur or sustain directly or indirectly from or by any reason of or in relation to the use or purposed use of the Services by the Customer and shall pay such sums on demand.

GENERAL

All the calls made to our call centre are recorded by us for quality and training purposes.

All vehicles registered with Book2Ride.com are continuously tracked using GPS for security reasons only.

Book2Ride.com shall be entitled at any time without giving any reason or prior notice to terminate the booking of taxis done by the Customer.

Book2Ride.com encourages all its customers to take full responsibility of his/her items. In case of lost items inside the Book2Ride.com Cabs during the journey, Book2Ride.com will try to locate the items but is not responsible for the same in case of loss or damage to the same.

If the Customer leaves any goods in the taxi or has any complaint in respect of the services or the use of the taxi, the Customer has to inform Book2Ride.com of the same in writing within 24hours of using the taxi or the services of Book2Ride.com.

The courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the services offered by Book2Ride.com or the agreement or arrangement between Book2Ride.com and the Customer.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India.

DATA PROTECTION

Book2Ride.com is hereby authorized to use the location based information provided by any of the telecommunication companies when the Customer uses the mobile phone to make a taxi booking. The location based information will be used only to facilitate and improve the probability of locating a taxi for the Customer.

Book2Ride.com have right to use the customer contact information for our own marketing purposes. We may send regular SMS updates to the mobile numbers registered with us.

Book2Ride.com shall be entitled to disclose to all group companies of Book2Ride.com or any of its authorized chauffeurs or any government body as so required by the law or by directive or request from such government body or any third party, the particulars of the Customer in the possession of Book2Ride.com in any way as Book2Ride.com, in its absolute discretion, deems fit or if it considers it in its interests to do so.

Book2Ride.com does not warrant that this site, its servers, or e-mail sent from Book2Ride.com are free of viruses or other harmful components. Book2Ride.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

CHANGES TO THIS TERMS AND CONDITIONS

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

CONTACT US

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at feedback@bookmycab.com.